Insurance Repairs

Insurance repairs, delivered with care and accuracy. 

Insurance Repair Process

Check out our simple timeline below explaining how the insurance process works

1
Report Your Claim
If claiming from your own insurer then simply call them to report your claim. They will open a new claim and advise where to send the repair estimate. We can assist you with this process from our office. If you have had an accident and require a recovery vehicle to lift your vehicle then call us on 0874312019.
Report Your Claim
2
Upload Your Damage Photo’s
This step isn’t necessary if you bring your vehicle into our repair centre. However, if a remote repair estimate is needed, you can simply send us images of the damage via email or WhatsApp. While remote estimates are possible, we prefer to physically inspect every vehicle to ensure the most accurate assessment.
Upload Your Damage Photo’s
3
Vehicle Assessment
Our ATA qualified estimator will assess your vehicle, submit your repair estimate to the relevant insurance company, gain authorisation and order your parts.

Please feel free to enquire if you would like us to review repair options relating to damage outside your existing claim.
Vehicle Assessment
4
High Quality Repairs
Once all parts are on site we will then arrange a booking in date.

Collection of your vehicle from your home may be available subject to location.

Our expert technicians will repair your vehicle in line with industry standards and your insurance policy, ensuring quality workmanship and safety.
High Quality Repairs
5
Final Quality Inspection
Before returning your vehicle, we will complete a quality check to ensure safety and a high standard of finish.
Final Quality Inspection
6
Vehicle Ready for Pickup
Once completed, we will notify you to collect your vehicle at your convenience, ensuring a smooth and hassle-free pickup.

Delivery of your vehicle may be available subject to location.
Vehicle Ready for Pickup

Pick up and Drop Off Service

OEM repair methods used to ensure safety

Bonus car valet

Refinishing carried out in a spray bake oven

SMART_bluetoyota-before SMART_bluetoyota-after

Experience the CRASHCARE difference

Our trained and accredited technicians take pride in restoring your vehicle to pre-accident condition, ensuring it looks as good as new. Explore our Before & After gallery to see real examples of our repairs, seamless colour matching, and work in action.

Here's what our customers say about us.

We take pride in delivering fast, high quality accident repairs with a seamless customer experience.
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